Poni Cosmetics - Brow Love Soft Brow Pencill
We do not provide refund or exchange on retail products or gift vouchers for change of mind or sale items.
Under the Australian Consumer Law, The Beauty Room will provide a refund or replacement for a major problem with a product covered by consumer guarantees.
We offer two different methods of shipping. Please see the table below for further details.
Standard Delivery: $10 or FREE on orders over $120 (Metro 3-4 business days) (Regional 5 – 7 business days)
Express Post: $12 or FREE on orders over $150 (Metro 1-2 business days) (Regional Please allow an additional 1-2 business days)
* All orders placed before 12pm AEST Monday – Friday will be dispatched on the same day.
* If you place an order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday – Friday).
* Please note: Shipping times are a guideline and subject to change.
You may experience slightly longer delivery times during peak periods or due to unforeseen circumstances that
are out of the control of The Beauty Room. Online orders are processed and shipped from Melbourne, Victoria so we follow any Victorian Public Holidays.